WHO WHO WE ARE • MEET OUR TEAM • WHO WE ARE • MEET OUR TEAM • WHO WE ARE • MEET OUR TEAM •WHO WHO WE ARE • MEET OUR TEAM • WHO WE ARE • MEET OUR TEAM • WHO WE ARE • MEET OUR TEAM •
Meet the Team
Our Strong Voices gaming contact center management team includes software industry, travel industry and hotel professionals. We each bring a specialized skill to the company. Together, we are YOUR team with decades of experience we’ll put to work for you. We know you have a wide range of choices when searching for casino vendors, and we want to be your top choice for your casino’s calls. The Strong Voices is a division of Travel Outlook.
Adiel Garrison
Senior Account Executive
Arthur Eichwald
VP of Marketing
Brett Puffenberger
Vice-President Operations
Bruce Malott
Chief Financial Officer
Carolina Simoes
Director of Client Services
Gail Mckee
Accounting Manager
Gina Edwards
Information Technology Systems Administrator
John Smallwood
President | Business Development
Kimberly Samuelson
Director of Client Management | Human Resources Director
Leslie Tsosie
VP of Sales
Lisa Urbassik
Technical Account Manager | Annette/Digital Business Manager
Michelle Ocheda
Call Center Manager
Ryan Bromberg
Treasury Management
Shamim Arman
Controller
Shari Neitzel
Client Services Manager
Tonya King
Training Manager
Tony Jeffries
Chief Executive Officer | Legal Counsel
Towanda Foster
Director of Call Center Services
